Law Firms use cases
Every potential client answered, screened, and scheduled, with after-hours intakes arriving complete by morning. Browse 18 workflows law firms teams run on Bevado.
Every workflow is assembled from the same blocks: fields on tickets and contacts, sequences that react when they change, and an AI that talks on every channel. Pick one to see how it runs.
Speed to lead
Reach new leads while they are still on your website, and follow up like your best rep every time.
Missed calls and after-hours coverage
Answer what rings, rescue what does not, and keep nights, weekends, and holidays covered.
Missed-call text back
Missed potential-client calls get a text in seconds, before they call the next firm in the results.
See the workflow →Overflow call answering
Intake surges after an ad campaign get absorbed with every caller screened and scheduled.
See the workflow →Holiday and weekend coverage
Court holidays and weekends keep capturing intakes for Monday morning.
See the workflow →Spam and solicitor screening
Paralegals stop answering robocalls while genuine clients route straight through.
See the workflow →Front office and reception
Every caller greeted, understood, and routed, in any language, with their history loaded.
Bilingual call answering
Potential clients get screened and scheduled in their own language.
See the workflow →Known-caller recognition
Clients calling mid-matter get status without re-explaining the case.
See the workflow →Phone intake forms
After-hours intakes arrive complete and structured, ready for conflict checks.
See the workflow →Scheduling and reminders
Fill the calendar, confirm it, and recover the slots that fall through.
Reminder cascade
Consultation reminders run email, text, and a morning call.
See the workflow →No-show recovery
Missed consults get a graceful rebooking text the same hour.
See the workflow →Same-day confirmation calls
Morning sweeps confirm the day’s consultations before attorney time is committed.
See the workflow →Reschedule by text
Clients move appointments by text and the calendar stays correct.
See the workflow →Billing and collections
Polite, persistent money conversations that run themselves until a human needs to decide.
Ticket buttons and field automations
Add a field to any ticket and let flipping it run the work. Your team makes the decision, Bevado does the follow-through.
Escalation button
A matter flagged for the partner arrives with the full thread while the client gets an acknowledgment.
See the workflow →Callback request button
Client callback requests get dialed on schedule, and substantive matters route to the attorney with notes.
See the workflow →VIP flag routing
Key clients and referral sources route at partner priority with instant alerts.
See the workflow →Reviews and feedback
Ask at the right moment, and intercept problems before they go public.